Tunis Grand Hotel

I was going to be getting into Tunis well past midnight, so I decided to book a hotel room not too far from the airport, where I would have to return in...

I was going to be getting into Tunis well past midnight, so I decided to book a hotel room not too far from the airport, where I would have to return in the morning to pick up a rental car and drive west. Tunis Grand Hotel was some 10 minutes from the airport, the price was not outlandish, the T.A. reviews seemed acceptable, so I booked here, and requested its airport pick-up service.Coming out of customs around 1 a.m., I quickly spotted Ayman, the driver sent to meet me -- a first good sign. Arriving at the hotel, it took a moment to find the reception clerk, but he processed my check-in efficiently and sent me up to my room. I had booked a standard room, but I may have been given an upgrade, because it appeared to be more of a suite, with a sitting room separate from a large bedroom with a very large and comfortable bed. I had not even settled in when a waiter appeared at my door to bring in a bottle of mineral water. I did not know that I would be charged 13 dinars for this unsolicited bottle of water when I checked out. Beware of Grand Hotel waiters bearing gifts!The wi-fi worked well, and so did the shower. With that, and a comfortable bed, what more could one want? I was sufficiently satisfied by my experience that, when I decided to return to Tunis less than a week later, I again booked a room at the Grand Hotel. When I drove onto the property I was warmly greeted by Ayman, who was hanging out with the security guard in the gated parking area. (When I got to the reception desk Ayman followed me with a forehead thermometer to take my temperature, and was exhilirated that I was at 37ºC--some 98.6ºF; perhaps he had spent the week in deepening anxiety that this foreigner he had driven in from the airport might have infected him with the Coronavirus!) However, the clerk at the front desk then informed me that the hotel had closed down that morning and would not take me. Since there were loud voices of men shooting the breeze around a table at the mezzanine level, it didn't sound as if the hotel were closed, but who knows -- perhaps they had had a guest who had fallen ill with Covid-19, perhaps they didn't want to deal with a foreigner at that time. In any event, the desk clerk did call to find another hotel that would take me, and I specifically asked for La Maison Blanche, which worked out very well.

This is my 2nd trip to Tunis Grand Hotel this year. Staff were really friendly and helpful. Lovely rooms, clean and spacious. I had WiFi working in all...

This is my 2nd trip to Tunis Grand Hotel this year. Staff were really friendly and helpful. Lovely rooms, clean and spacious. I had WiFi working in all areas of hotel. Great quality food and nice ambiance. Terrace area is really gorgeous and pool is lovely in the hot weather. The Evenings in the terrace are lovely and all the area in lit up and has a lovely atmosphere. I will definitely be going back again x

I have recently come back from staying a week at this hotel. Absolutely amazing! The staff were friendly. The service was great. We had booked large room...

I have recently come back from staying a week at this hotel. Absolutely amazing! The staff were friendly. The service was great. We had booked large room to deliver training and they always went above and beyond during my stay. The WiFi was great during the day, but then could be intermittent in the evening but was nothing to worry about as the pool side was busy and there was a great atmosphere. The staff speak little English, but always tried to help where ever they could and would always greet me when in passing. The food, well what can I say? It was amazing! The breakfast, lunch and evening meals were absolutely amazing and don't understand why some people have said it needs improving. Rooms are always made and the hotel was clean. The pool was crystal clear and would always be cleaned every morning when I would go out on my balcony for a smoke. My room size was great and the bathroom was emaculate. Although the poolside does get bust at night, the noise was tolerable and did not go on for longer than necessary. The conference room that we had book did get a little warm even though the AC was on max, but that added to the experience. We always have fresh water bottles in the conference room in the morning and replenished in the afternoon. They reception staff were always friendly & help me on my check out when I could not locate my wallet (my fault as forgot where I had placed it). After such a great week, I was reluctant to come back to England. This overall was a great first visit to Tunisia and my overall experience of the country was enhanced by the lovely hotel staff and amazing food. If I had to give a CON it would be that the larger fish needed to be in a bigger tank. Thank you for a great experience and I wish you all the best. I will definitely be booking this hotel in the future.

Rooms were very nice and the entire hotel is well-cleaned.My only complaints are that the toilet paper was not restocked without me having to ask for it,...

Rooms were very nice and the entire hotel is well-cleaned.My only complaints are that the toilet paper was not restocked without me having to ask for it, and that the WiFi quality is poor: you often cannot even connect to it if there are too many people around.The staff were always so helpful and friendly though. I had trouble with my taxi when trying to check out and Ibrahim Ben Said (the IT manager) drove me to the airport.

Great hotel, excellent service, polite and friendly staff, food was brilliant. Very close to the shops and market and the other local restaurants. I...

Great hotel, excellent service, polite and friendly staff, food was brilliant. Very close to the shops and market and the other local restaurants. I enjoyed the stay, would recommend to others. Over all it’s a thumbs up

Hello, I’ve been so many times in this hotel.The rooms are big, all the people are friendly. The breakfast should be improved a little. Overall it’s a...

Hello, I’ve been so many times in this hotel.The rooms are big, all the people are friendly. The breakfast should be improved a little. Overall it’s a quite good hotel , the place is good to go into the city, I like it.